Leadership
Cloud Health Medical Group is led by a team of Doctors with decades of experience leading large academic institutions and telemedicine clinics. Our Owner and President, Dr. Mark Shen MD, MBA was previously President at Walmart Health and Babylon Healthcare.
Owner and President:
Dr Mark Shen, MD, MBA
Clinical Quality Lead:
Dr. Lisa Czanko, MD, MPH
Credentialing Committee Lead:
Dr. Tina Wu MD, MBA, ABOM
Head of Medical Advisory Board:
Dr. Amanda Powell, MD
An experienced team of operators support our clinical teams:
Chief Legal and Compliance Officer:
Sarah Thomas
Chief Technology Officer:
Richard Taylor
Head of Billing and Credentialing:
Megan Struxness
Head of Payor Relations:
Amanda Walker
Quality
We follow standardized quality measures and evidence-based best practices across our provider network, ensuring consistently high-quality care. By offering a broad, coordinated network of providers, we enhance care coordination and improve patient outcomes. Our consistently high NPS score (over 60) and average appointment wait times of three days or less are a testament to our patients’ satisfaction.
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